Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of the st777 platform, including visitors to our website, registered account holders, and anyone who interacts with our services. This policy governs the collection, use, and protection of personal information submitted to st777 or automatically collected through your use of our platform.

By creating an account on st777, depositing funds, placing bets, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the st777 platform. If there is any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account on st777, we collect the following personal information directly from you:

• Identity Information: Full legal name, date of birth, gender, and nationality as shown on your government-issued identification documents.
• Contact Information: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Credentials: Username, password (stored in encrypted form), and security questions/answers.
• Financial Information: Bank account details (bank name, account number, account holder name) for Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon. E-wallet account identifiers for OVO, DANA, and GoPay.
• Identity Verification Documents: Scanned copies of your Indonesian KTP (Kartu Tanda Penduduk), passport, driver's license, or other government-issued ID. Proof of address documents such as utility bills or bank statements dated within the last 3 months. Selfie photographs holding your ID for facial verification purposes.
• Transaction History: Records of all deposits, withdrawals, bets placed, game outcomes, bonuses claimed, and account balance changes.

2.2 Information Collected Automatically

When you access the st777 platform, we automatically collect certain technical and usage information through cookies, server logs, and similar technologies:

• Device Information: Device type (mobile, tablet, desktop), operating system (Android, iOS, Windows, macOS), browser type and version, screen resolution, and device identifiers.
• Connection Data: IP address, ISP (Internet Service Provider), approximate geographic location (city and country level based on IP), connection timestamp, and time zone (WIB, WITA, or WIT).
• Usage Data: Pages viewed, features accessed, time spent on each page, click patterns, navigation paths through the site, referral source (how you arrived at st777), and session duration.
• Betting Activity: Games played, bet amounts, betting patterns, win/loss records, favorite games, and frequency of play.
• Performance Data: Page load times, error messages encountered, and technical issues reported.

2.3 Information From Third Parties

In certain circumstances, st777 may receive information about you from third-party sources:

• Payment Processors: Transaction confirmation data from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay).
• Identity Verification Services: Results of identity checks, fraud screening, and age verification from third-party KYC (Know Your Customer) providers.
• Game Providers: Game outcome data, RNG (Random Number Generator) results, and gameplay statistics from third-party casino game studios and live dealer providers.
• Marketing Partners: Referral source data and campaign attribution information if you reached st777 through an affiliate or marketing partner.

3. How We Use Your Information

3.1 Account Management & Service Delivery

st777 uses your personal information to provide, maintain, and improve our gaming services:

• Create and maintain your st777 account.
• Process deposits and withdrawals to/from your account balance.
• Execute bets and wagers on sports events, casino games, and other gaming products.
• Display your account balance, transaction history, and betting records.
• Award bonuses, process promotions, and manage loyalty program benefits.
• Provide customer support and respond to your inquiries.
• Send transactional notifications (deposit confirmations, withdrawal updates, account alerts).

3.2 Compliance & Legal Obligations

st777 processes your personal data to comply with legal and regulatory requirements:

• Verify your identity and age (confirming you are 21 years or older) to comply with responsible gaming regulations.
• Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by international gaming license conditions.
• Detect and prevent fraud, money laundering, underage gambling, and other illegal activities.
• Maintain transaction records and audit trails for regulatory reporting.
• Respond to lawful requests from government authorities, law enforcement, or regulators.
• Enforce our Terms & Conditions and investigate violations.

3.3 Security & Fraud Prevention

Your information is used to protect the security and integrity of the st777 platform:

• Monitor for suspicious account activity, unusual betting patterns, and signs of account compromise.
• Detect and prevent bonus abuse, arbitrage betting, syndicate play, and collusion.
• Implement security measures such as IP address tracking, device fingerprinting, and anomaly detection.
• Investigate disputes, chargebacks, and claims of unauthorized transactions.
• Protect st777 and our players from cyberattacks, hacking attempts, and data breaches.

3.4 Marketing & Communications

With your consent, st777 may use your contact information to send promotional communications:

• Email newsletters featuring new games, bonuses, and special promotions.
• SMS notifications about limited-time offers and exclusive deals.
• Personalized bonus offers based on your gaming preferences and activity.
• Updates about platform enhancements, new features, and important policy changes.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your communication preferences in your account settings. Opting out of marketing will not affect transactional emails (e.g., withdrawal confirmations, security alerts).

3.5 Analytics & Platform Improvement

st777 analyzes usage data to improve our services and user experience:

• Understand how players use the platform and which features are most popular.
• Identify technical issues, bugs, and performance bottlenecks.
• Optimize page load times and mobile responsiveness for Indonesian users.
• Develop new games, features, and payment methods based on player demand.
• Conduct A/B testing to improve site design and user experience.

4. Data Sharing & Disclosure

4.1 When We Share Your Information

st777 does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

Recipient Category	Purpose of Disclosure	Data Shared
Payment Processors	Process deposits and withdrawals	Name, bank account details, transaction amounts
KYC/AML Providers	Verify identity and screen for fraud	ID documents, address proof, facial photos
Game Providers	Deliver casino games and live dealer tables	Username, betting activity, game session data
Customer Support Tools	Provide technical support and resolve issues	Contact information, account details, support history
Analytics Services	Analyze usage patterns and improve platform	Anonymized usage data, device information, IP addresses
Regulatory Authorities	Comply with legal requirements and license conditions	All information as required by law

4.2 Service Provider Obligations

All third-party service providers that receive your personal information from st777 are contractually obligated to:

• Use your data only for the specific purpose we have authorized.
• Implement appropriate technical and organizational security measures to protect your information.
• Not disclose your data to any additional third parties without st777's prior written consent.
• Delete or return your data once the service engagement has concluded, unless retention is required by law.

4.3 Legal Disclosures

st777 may disclose your personal information without your consent if required to do so by law or in response to:

• Valid legal process (court orders, subpoenas, search warrants).
• Requests from law enforcement or government agencies investigating illegal activity.
• Requirements under international gaming regulations or license conditions.
• Situations where disclosure is necessary to protect the rights, property, or safety of st777, our players, or the public.

4.4 Business Transfers

In the event that st777 undergoes a merger, acquisition, sale of assets, or other corporate restructuring, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or prominent notice on the website before your data is transferred and becomes subject to a different privacy policy.

5. Data Security Measures

5.1 Technical Security Controls

st777 implements industry-standard technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS Encryption: All data transmitted between your device and st777 servers is encrypted using 256-bit SSL (Secure Sockets Layer) encryption.
• Password Protection: Passwords are hashed using strong one-way cryptographic algorithms (bcrypt or Argon2) and are never stored in plain text.
• Two-Factor Authentication: Optional 2FA adds an extra layer of security by requiring a time-based one-time password (TOTP) in addition to your password.
• Firewall Protection: Network-level firewalls and intrusion detection systems monitor and block unauthorized access attempts.
• Database Encryption: Sensitive data fields (financial information, personal details) are encrypted at rest in our database systems.
• Secure Server Infrastructure: All st777 servers are hosted in secure data centers with physical access controls, redundant power supplies, and 24/7 monitoring.

5.2 Organizational Security Measures

Beyond technical controls, st777 enforces strict organizational policies to safeguard your data:

• Access to personal information is restricted on a need-to-know basis and limited to authorized employees with legitimate business reasons.
• All st777 staff members undergo background checks and sign confidentiality agreements.
• Regular security awareness training is provided to all employees to prevent social engineering and phishing attacks.
• Security audits and penetration testing are conducted periodically by independent third-party firms.
• Incident response procedures are in place to detect, contain, and remediate security breaches promptly.

5.3 Your Responsibility

While st777 takes extensive measures to protect your data, account security is a shared responsibility. You must:

• Choose a strong, unique password and never reuse passwords from other websites.
• Enable two-factor authentication (2FA) if available.
• Keep your login credentials confidential and never share them with anyone.
• Log out of your account after each session, especially on shared or public devices.
• Notify st777 immediately if you suspect unauthorized access to your account.

6. Data Retention & Storage

6.1 How Long We Keep Your Data

st777 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and contractual obligations:

• Active Accounts: Data is retained for the duration of your account's active status.
• Closed Accounts: After account closure, personal data is retained for a minimum of 7 years to comply with anti-money laundering regulations and to resolve any disputes or chargebacks that may arise.
• Transaction Records: Financial transaction records (deposits, withdrawals, bets) are retained for 10 years for tax compliance and audit purposes.
• Identity Verification Documents: KYC documents (ID scans, address proof) are retained for 7 years after account closure.
• Marketing Data: If you have unsubscribed from marketing communications, your contact information is retained on a suppression list indefinitely to ensure we do not contact you again.

6.2 Data Storage Location

Your personal information is stored on secure servers located outside of Indonesia, in jurisdictions that provide an adequate level of data protection. st777 uses cloud hosting providers with data centers in multiple geographic regions to ensure reliability, redundancy, and compliance with international data protection standards.

By using st777, you consent to the transfer and storage of your data in these international locations. We ensure that all data transfers comply with applicable data protection laws and that appropriate safeguards are in place.

6.3 Data Deletion

Once the retention period expires and there is no legal or regulatory reason to keep your data, st777 will securely delete or anonymize your personal information. Deletion methods include:

• Permanent deletion from active databases and backup systems.
• Overwriting data using secure erasure techniques that prevent recovery.
• Anonymization of data so it can no longer be linked to you personally.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. Cookies allow websites to recognize your device, remember your preferences, and improve your user experience. st777 uses cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance platform functionality and analyze usage.

7.2 Types of Cookies We Use

st777 uses the following categories of cookies:

• Essential Cookies: Required for the platform to function properly. These cookies enable core features such as account login, session management, and security. Without essential cookies, you cannot use st777. These cookies do not require your consent.
• Functional Cookies: Remember your preferences and settings (language preference, username display, game favorites). These cookies enhance your user experience but are not strictly necessary.
• Analytics Cookies: Collect information about how you use st777 (pages visited, time spent, navigation patterns). This data helps us understand user behavior and improve the platform. Analytics cookies use anonymized or pseudonymized data.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure campaign effectiveness. These cookies are used to show you relevant promotions based on your interests.

7.3 Managing Cookies

You can control cookie settings through your web browser. Most browsers allow you to:

• View which cookies are stored on your device.
• Delete cookies individually or all at once.
• Block cookies from specific websites or all websites.
• Configure cookie preferences (e.g., accept only first-party cookies, reject third-party cookies).

Note that disabling essential cookies will prevent you from using certain features of st777. Disabling functional and analytics cookies may reduce the quality of your user experience.

8. Your Privacy Rights

8.1 Access to Your Data

You have the right to request a copy of the personal information st777 holds about you. To exercise this right, contact our support team at [email protected] with the subject line "Data Access Request." We will provide you with a comprehensive report of your data within 30 days, free of charge.

8.2 Correction of Inaccurate Data

If you believe any of your personal information held by st777 is inaccurate or incomplete, you have the right to request correction. You can update most of your account information directly through your account settings. For changes to verified information (name, date of birth, ID documents), contact [email protected] with supporting documentation.

8.3 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON). This allows you to transfer your data to another service provider if you choose. Contact [email protected] to request a data portability export.

8.4 Deletion of Your Data (Right to be Forgotten)

You have the right to request deletion of your personal information under certain circumstances:

• The data is no longer necessary for the purposes for which it was collected.
• You withdraw consent (for data processing that relies solely on consent).
• You object to data processing and there are no overriding legitimate grounds for continued processing.
• Your data has been unlawfully processed.

Please note that st777 may not be able to delete your data if retention is required to comply with legal or regulatory obligations, to resolve disputes, or to enforce our Terms & Conditions. In such cases, we will inform you of the reasons why deletion is not possible.

8.5 Restriction of Processing

You have the right to request that st777 restrict the processing of your personal data in certain situations, such as when you contest the accuracy of your data or object to our processing. During the restriction period, we will store your data but not use it for other purposes without your consent.

8.6 Objection to Processing

You have the right to object to st777's processing of your personal data for marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in promotional emails or by adjusting your communication preferences in your account settings.

8.7 Withdrawal of Consent

Where st777 processes your personal data based on your consent (e.g., for marketing purposes), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

8.8 Filing a Complaint

If you believe st777 has violated your privacy rights or mishandled your personal data, you have the right to file a complaint with the relevant data protection authority in your jurisdiction. However, we encourage you to contact us first at [email protected] so we can address your concerns directly.

9. Children's Privacy

st777 is an adult gaming platform intended exclusively for users aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected data from a minor, we will delete that information immediately and permanently close the associated account.

Parents and guardians who believe their child has registered an account on st777 should contact us immediately at [email protected] with evidence of the minor's age. We will investigate and take appropriate action, including account termination and data deletion.

st777 implements age verification measures during account registration and may request additional identity verification to confirm that all users meet the minimum age requirement. For more information on our responsible gaming practices, please visit our Responsible Gaming page.

10. Changes to This Policy

st777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the bottom of this page.
• Notify active users via email at the address associated with their account.
• Display a prominent notification on the st777 platform for 30 days after the change takes effect.

Your continued use of st777 after the effective date of any privacy policy changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you do not agree with any changes to this Privacy Policy, you must stop using st777 and may request closure of your account by contacting [email protected].

11. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or st777's data practices, please contact us:

• Email: [email protected] (Subject: Privacy Inquiry)
• Live Chat: Available 24/7 through the st777 platform
• Support Hours: Indonesian-speaking support available around the clock (WIB, WITA, WIT time zones)

For data access requests, correction requests, deletion requests, or other privacy-related inquiries, please include "Privacy Request" in your email subject line and provide the following information:

• Your full name and st777 username
• The email address associated with your st777 account
• A detailed description of your request
• Any relevant supporting documentation

We will respond to all legitimate privacy requests within 30 days. In some cases, we may require additional information to verify your identity before fulfilling your request.

Last Updated: January 2026